A recent study in the United States shows that 93% of employees consider soft skills as, if not more, important than hard skills. A Human Capital Survey by Deloitte indicates that the top mega trend in the US since 2016 is building highly empowered soft skill teams. In a world of escalating hyper-complexity and competition, soft skills matter. Who you are becomes as important as what you know. Companies that understand this and hire people who work well with others are gaining the competitive edge.